kbaje Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how kbaje ("Platform", "we", "us", "our"), accessible at kbaje.bio, collects, uses, stores, and protects the personal information of registered Players and visitors ("you", "your") who access or use the kbaje online gaming platform. This Policy forms part of the kbaje Terms and Conditions and should be read alongside them.

By registering an Account with kbaje or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please do not register or continue to use the Platform.

Information We Collect

kbaje collects several categories of personal data to operate the Platform, process transactions, verify identity, and comply with applicable regulations. The categories below describe the types of information we collect and the context in which they are gathered.

How We Use Your Information

kbaje uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected.

• 1To operate and maintain your Account, process deposits and withdrawals, and deliver the gaming and betting services you have subscribed to, including cricket betting markets, live casino, slots, and crash game titles.
• 2To verify your identity in compliance with our KYC obligations, including verifying your age (21+), confirming the ownership of the payment method you have linked to your Account, and ensuring that you are not on any applicable restricted-persons list.
• 3To detect, prevent, and investigate fraud, money laundering, collusion, and other prohibited activities as set out in our Terms and Conditions. This includes automated transaction monitoring, pattern analysis, and — where required — reporting to relevant authorities.
• 4To send you transactional communications related to your Account, including deposit confirmations, withdrawal notifications, security alerts, and updates to our Terms and Conditions or this Privacy Policy. These communications are not optional — they are required for the operation of your Account.
• 5To personalise your experience on the Platform, including presenting relevant game recommendations, sport-specific promotional content (such as BPL or T20 World Cup betting promotions), and responsible gaming prompts tailored to your usage patterns.
• 6To send you optional marketing communications about promotions, new game releases, and bonus offers, where you have expressly opted in to receive such communications. You may withdraw consent to marketing communications at any time by contacting kbaje customer support.

Legal Basis for Processing

kbaje processes your personal data on the following legal bases, depending on the nature and purpose of each processing activity.

• 1Contractual necessity: processing that is required to operate your Account and deliver the services you have requested, including handling deposits, paying out winnings, and managing your responsible gaming settings.
• 2Legal obligation: processing required to comply with applicable laws and regulations, including anti-money-laundering requirements, KYC verification mandates, and any mandatory reporting obligations to which kbaje is subject.
• 3Legitimate interests: processing carried out for fraud detection, platform security, responsible gaming monitoring, and improving the quality of our services, where those interests are not overridden by your rights and freedoms.
• 4Consent: processing for optional marketing communications and non-essential cookies, where you have provided explicit, informed consent. You have the right to withdraw this consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

Sharing Your Information

kbaje does not sell, rent, or trade your personal data to third parties. We share your information only in the limited circumstances described below.

• 1Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) for the sole purpose of processing the financial transactions you initiate. These providers receive only the minimum data required to execute the transaction and are bound by their own data protection obligations.
• 2Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi, for the purpose of delivering the games you play. These providers may receive technical identifiers (such as a session token or anonymised player reference) to authenticate your session and record game outcomes. They do not receive your full name, mobile number, or payment data.
• 3Regulatory and law enforcement authorities, where we are required by applicable law to disclose personal data. This includes disclosures made as part of anti-money-laundering reporting obligations or in response to a valid legal order or court demand. kbaje will notify the affected Player of any such disclosure to the extent permitted by law.
• 4Service providers acting as data processors on kbaje's behalf, such as cloud hosting infrastructure providers, customer support platform operators, and fraud-detection service vendors. These providers are contractually prohibited from using your data for any purpose other than delivering the service for which they have been engaged by kbaje.

Data Security

kbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, or destruction. The following summarises the key security safeguards we maintain.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, kbaje will notify you without undue delay and will take all reasonable steps to mitigate the impact.

Data Retention

kbaje retains your personal data for as long as your Account remains active and for a period after closure as required by applicable legal and regulatory obligations. In practice, this means that Account registration data, transaction records, and KYC documentation are typically retained for a minimum of five years following Account closure, in line with standard anti-money-laundering record-keeping requirements.

Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, kbaje will securely delete or anonymise it. Customer support communications are retained for two years from the date of the last interaction in the relevant thread, unless the thread relates to an unresolved dispute or regulatory inquiry, in which case retention continues until resolution.

Cookies and Tracking Technologies

kbaje uses cookies and similar tracking technologies to operate the Platform, remember your session, and improve your experience. The following describes how we use these technologies.

• 1Essential cookies are required for the Platform to function correctly. They maintain your login session, remember your Account preferences, and ensure that security features operate properly. These cookies cannot be disabled without impacting Platform functionality.
• 2Analytics cookies collect anonymised data about how visitors navigate the Platform, which pages are visited most frequently, and where users drop off in a session. This data helps us identify and fix usability issues and improve the overall quality of the service. These cookies do not identify you personally.
• 3You may control non-essential cookies through your browser settings. Most modern mobile browsers allow you to block or delete cookies from specific sites. Blocking essential cookies may prevent you from logging in or using certain features of the Platform. For detailed guidance on managing cookies on your device, please consult your browser's help documentation.

Your Rights

As a registered Player on the kbaje Platform, you have a number of rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected].

• 1Right of access: you may request a copy of the personal data kbaje holds about you, together with information about how it is used and with whom it has been shared.
• 2Right to rectification: you may request that inaccurate or incomplete personal data held about you be corrected. Where you can update information directly through your Account settings (such as your contact mobile number), please do so in the first instance.
• 3Right to erasure: you may request that kbaje delete your personal data where it is no longer necessary for the purpose for which it was collected and no overriding legal retention obligation applies. Note that kbaje cannot delete data that we are required by law to retain (such as transaction records required under anti-money-laundering regulations).
• 4Right to restriction of processing: in certain circumstances, you may request that kbaje restrict the processing of your personal data — for example, while the accuracy of data you have disputed is being verified.
• 5Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

Children's Privacy

kbaje is strictly an adult platform intended for users aged 21 and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. If a parent or guardian believes that a minor has submitted personal data to kbaje, they should contact our support team immediately at [email protected]. Upon verification, we will delete all data associated with the under-21 individual from our systems without delay. kbaje also maintains age-verification procedures as part of its KYC process specifically to prevent minors from registering on the Platform.

Third-Party Links

The kbaje Platform does not contain links to external third-party websites as a matter of design policy. If you independently navigate to another website from your device, kbaje has no control over the privacy practices of that site and accepts no responsibility for their data handling. This Privacy Policy applies solely to data collected and processed by kbaje on the kbaje.bio Platform.

Changes to This Policy

kbaje reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page and, where required, notify registered Players via the mobile number or email address associated with their Account. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kbaje handles your personal data, please contact our data support team. We are committed to resolving all privacy-related queries promptly and transparently.

Email: [email protected]